PerceptiLabs privacy policy

We understand that privacy is an important issue for users of our software products. The following information is designed to help visitors understand what information we collect, and how we handle and use the information after that.

The only time that we collect Personal Information (i.e., information that identifies you personally) is when (a) when you place an order for one of our software products, in which case we collect your name and email address (b) when you contact us for information about our products or request support and (c) when you subscribe to our newsletters or press releases.

PerceptiLabs privacy principles:

• Notice to individuals to identify the purposes for which Personal Information is collected, used, retained and disclosed.
• Consent available to individuals with respect to the collection, use, retention and disclosure of Personal Information, and the right to withdraw consent.
• Review of Personal Information for individuals to access their information and ensure it is correct and accurate.
• We do not share or sell Personal Information to third parties.
• Transferring data to other countries in a legally secure manner.
• Security for privacy of Personal Information to help protect against unauthorized access and use.
• Quality of Personal Information to ensure that reasonable steps are taken to ensure Personal Information is correct and accurate.

Notice re information collection and use

The data controller is PerceptiLabs AB, Stockholm. We may collect information from our users at several different points on our website. Information may be stored on our servers or that of a third-party server on a secure basis. We may collect your personal information as an individual for various purposes, such as:

Contacting employees of our customers, prospects

In our relationship with customers or prospects, they may voluntarily provide us with business contact information (such as name, business contact details, position or title) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Marketing

We may use information collected from users for sales and marketing purposes, including email marketing. We may combine this information with data obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with users. Users may choose not to receive marketing materials by unsubscribing using the Contact Form.

Responding to a request for information, order or support

When you contact us for information, an order or for support services, we may collect your name and contact information, details about your request and we may include client satisfaction survey information. We retain such information for administrative purposes and in connection with our relationship with you.

Subscriptions

If you wish to subscribe to information about PerceptiLabs via our website, such as press releases, we ask for an email address, name and company name and job title. We will use this e-mail address to send the requested information. You may open or cancel subscriptions of press releases at any time by so indicating on the Contact Form.

Third-party services support services

We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

External links

This site may contain links to other sites. Please take note that we are not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies or privacy statements of each and every site that collects personally identifiable information. This privacy policy applies solely to information collected by this site.

Changes to privacy policy

We may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.

Usage Information

When you install, use, register or uninstall a PerceptiLabs software product (and on a periodic basis), the following information is transmitted to PerceptiLabs: Product Name, Version, Computer’s Public IP addresses, Username logged onto Computer, Operating System’s Registered Owner, Operating System’s Registered Organization, Name, Organization Name, Email Address (as entered on the registration screen of the Software Product), and installation date of the Software Product.

PerceptiLabs will exercise all reasonable efforts to store and maintain securely this information.

How to contact PerceptiLabs

It's important to us to hear what users have to say about our services, and our policies. If you as site user have any questions, concerns, or complaints, or want to let us know what you think about any of our off-line and on-line products and services, you can use our general Contact Form.

If you want to access or have another request regarding your personal data, you can do that via sending an e-mail to info@perceptilabs.com.